Student Staff - Energy Adviser

Closed 01/06/2025

Reading Students' Union is looking for an Energy Adviser! 

The student staff member in this role will help develop, launch, and deliver a new energy advice service for students, working within Reading Students' Union Advice Service. 

Accountabilities:

The key accountabilities of the post holder will be to:

  • Work closely with the wider Advice Service, University Sustainability team and School of Construction Management
  • Promote the service through social media, web content and other relevant opportunities, including attendance at events
  • Provide advice to students on energy contracts, saving energy, and related topics
  • Lead on reporting on the impact of the Energy Advice Service

Responsibilities:

  • Create web content, explaining and promoting the Energy Advice Service alongside the Reading Students’ Union Digital and Communications 
  • Attend ad hoc events to promote the service and provide associated advice
  • Respond to telephone, email, MS Teams and face-to-face queries to provide advice on energy contracts and energy efficiency
  • Produce tailored written energy advice through the use and selection of relevant template guidance
  • Record advice given within the policies and procedures of the Advice Service
  • Undertake other ad hoc administrative tasks in the promotion and delivery of the service
  • Network with other Energy Advice Services, as well as other relevant organisations
  • Signpost to other areas of the Advice Service as required

Relevant training and support will be provided for the role.

This job description is not necessarily an exhaustive list of duties. It is, instead, intended to reflect a range of duties the post-holder will perform. The job description will be reviewed regularly and may be changed in the light of experience, organisational need, and in consultation with the post-holder.

Person Specification:

Essential

Desirable

Experience 
  • Experience of working in an administrative role
  • Working effectively on own initiative
  • Able to work as part of a team
  • Interest and enthusiasm for sustainability (however studying for a sustainability-related degree is not necessary)
  • An understanding of home energy contracts for students
  • An understanding of home energy efficiency
  • Experience working with students or young people
  • Experience working in an advice setting
  • Experience using an electronic case recording system, such as AdvicePro

Skills, Knowledge, Expertise & Qualifications
  • Excellent interpersonal and communication skills
  • Strong organisational and time management skills
  • Able to give written and verbal information in a clear and concise manner
  • IT literate and working knowledge of Microsoft Office software (Word, Excel, Access, Outlook)
  • Understanding of diversity issues
  • Understanding of confidentiality and conflict of interest
  • Knowledge of Advice Services Alliance Advice Quality Standard
  • Understanding of the role of a Students’ Union
  • Knowledge and understanding of the role of a Students' Union

Values & Behaviours
  • An understanding of, and a commitment to, promoting equal opportunities
  • Reliable and trustworthy
  • Team focussed approach
  • Self-motivated and enthusiastic
  • Flexible and able to manage time effectively
  • Committed to continuous improvement
  • Attention to detail
  • Champion for equity, diversity and inclusion and an understanding of how this is relevant in a students’ union 
  • Awareness of ethical and environmental issues


Job title:

Energy Adviser

Location:

Reading Students’ Union building, Whiteknights, Reading, RG6 6EH

Working hours:

5-8 hours per week

Salary:

£12.21 per hour

Department:

Advice

Reporting to:

Advice Service Manager